we provide GENUINE service eperience.Telexpress will be the most reliable partner to be the leading global brand company.

History


  • 2019
  • 2018
  • 2017
  • 2016
  • 2015
  • 2014
  • 2013
  • 2012
  • 2011
  • 2010
  • 2009
  • 2008
  • 2007
  • 2006
  • 2005
  • 2004
  • 2003
  • 2002
  • 2001
2019 Milestones
2019 Milestones

• Telexpress is recognized by LINE Corp. with the Award of “ 2018 Quality Service Guarantee.”
•1111 Job Bank conducted a survey to office employees for the most desirable Technology Company. Telexpress Corp. was selected the 2019 Top 20 Happiness Enterprise in the "Software and Internet" field in Taiwan.

Speech from CEO

Mr. Shepherd Chen
Senior vice president of Telephone Banking, Citibank Taiwan
Director of Information Department, Citibank Taiwan
Director of the banking system, IBM Greater China

How to transform into the digital age, become an industry leader at new era ? CEO - Shepherd Chen said: "Core Business" represents today's success; "Innovation Business" is the key for tomorrow's success! Telexpress Innovation Service R & D Center, Social Commerce team, and Intelligent Interactive service team have started a journey with innovative thinking and exquisite service experience design. By using the shared SaaS (Software as a Service) cloud platform model, we are able to provide brands three integrated Digital Transformation Platforms for providing truly omni channel customer experience.The three platforms are:"Intelligent Interactive service platform" - to provide a deeper warmer and more personalized Artificial Intelligence interaction services."Social Commerce business platform" – deliver seamless & Integrated omni channel E2E Experience." Integrated social experience management platform" - provide a premiere social experience based on customer's centric view.

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Management Team

黃基民

James Huang

Business Unit Head Social Commerce
Director of product planning dep., Synnex.
Deputy General Executive Manager of Shanghai Asia Mitac Group.
Director of Computer Distribution Business, Mitac.
胡斌成

Patrick Hu

Chief Financial Officer
Chief Financial Officer of Taiwan County Technology Co., Ltd. Grand Cathay
Business Vice president of DaHwa Securities investment consulting.
Investment Advisor of Citigroup Securities Investment Consulting(shares) Corporate Banking
Telemarketing Vice president of Citigroup Securities Investment Consulting Co., Ltd
Advisor of Fidelity Investment
趙振全

Alex Chao

Chief Informaiton Officer
CIO of telephone banking center, Citibank
Manager of telephone banking center of e-marketing, Citibank
Project Manager of consumer finance system conversion project, Citibank
R&D Manager of Financial, Citibank
Project Manager of NCR
張韻如

Tracy Chang

Chief Operating Officer North Asia
Operations Manager of Telexpress Chunghwa Post Customer Service Center.
Planning Manager of Digital Network Co., Ltd.
Planning Manager of Gold Information Network Co., Ltd
文燕菁

Amy Wen

Chief Operating Officer China
Assistant Vice President of Telexpress Financial Operation Center.
Senior Operation Manager of Telexpress Taipei Operation Center
Assistant Manager of Citibank telephone Banking Customer Service Center
孔思誠

Simon Kung

Chief Operating Officer South Asia
Service and Operation Manager of IKEA Taiwan.
Customer Service Training Manager of Carrefour Taiwan.
FITEL Customer Service Dept.
FarEastone Telecom Customer Service Dept.
王敬昕

Eric Wang

Chief Operating Officer North America
Sr. Assistant Manager of Telexpress South Asia Operation Center
Assistant Manager of Telexpress TQA Department
鄭旭芬

Vanessa Cheng

Chief BD Officer Customer Interaction Service
Telexpress APAC Business Development Sr. Director
Telexpress Taiwan & South East Asia Business Development Director
Telexpress Taiwan Business Development Sr. Manager
徐淑芬

Florence Hsu

Chief Human Resources Officer
Vice President of Citibank telephone banking center handling the credit card business
Assistant Vice President of Citibank telephone banking center handling banking business.
Manager of Citibank telephone banking center operations auditing
Manager of Citibank Consumer Finance Wealth Management Office
林佩蓉

Irene Lin

Chief Quality Officer
Operations Management Consultant, Telexpress
Assistant Manager of call center, Citibank
李靜怡

Olivia Li

Innovation R&D Officer
Telexpress CRM Senior Manager
Octasoft Software Product Consultant
Octasoft Software Project Manager
Digital-Day, Inc. USA Senior Engineer

Industrial Service Experience

  • Information Technology
  • Financial services
  • Consumer & Retailer
  • Health and Beauty
  • Information Technology
    Information Technology
  • Financial services
    Financial services
  • Consumer & Retailer
    Consumer & Retailer
  • Health and Beauty
    Health and Beauty

Taipei

11F., No.45, Dongxing Rd., Xinyi Dist., Taipei City 11070, Taiwan (R.O.C.)

Taipei Operation Center located within the Xinyi District in Taipei, Taiwan, "Chinese Agriculture" building. We located in the most administrative district in Taipei and the transportations and office functions are very convenient.

Taichung

8F., No.239, Sec. 2, Taiwan Blvd., West Dist., Taichung City 40350, Taiwan (R.O.C.)

Taichung operation center is located in Far East Finance Building on Taiwan Blvd. Office located at main Taiwan Blvd, convenient transportation link whole Taichung city area.

Shanghai

8F, No.126, Jiangchangsan Road,JingAn Dist.,Shanghai,China (200436)

Shanghai operation center is located in the city of Shanghai, China North Industrial Park. The park has a convenient transportation network, a stone's throw away from the park's loop connecting Shanghai-Jiading, Shanghai-Nanjing, Huqingping, Shanghai-Hangzhou sky way network, is the main gateway to China.

Nanjing

8F,No. 18 Jialing Jiangdong Street, Jianye District, Nanjing City, China(210019)

Nanjing Operation Center is located in Xincheng Science and Technology Park, No. 18 Jialing Jiangdong Street, Jianye District, Nanjing City, China. The public facilities around the Science Park are perfect and well developed, adjacent to BenQ Hospital and Vanke Company. Nanjing Metro Line 10 and Nanjing Metro Line 2 traverse the Science Park. Nanjing Center is close to the Metro Line 10 Zhongsheng Station (BenQ Hospital). It only takes about 10 minutes walk to our company and the commuting is very convenient.

Shenzhen

Room 403, Building No.4, Fada Road, Bantian Street, Longgang District, Shenzhen, China (518100)

The new operation center of Shenzhen is located in Room 403, Building No.4, Fada Road, Bantian Street, Longgang District. Adjacent to Huawei Headquarters and the Fu Tian Central Business District. Moreover, the new operation center is surrounded by wealthy living resources, a comprehensive upgraded life quality will be realized for the employees in such environment.

Philippines

7F Trafalgar Plaza 105 H.V. Dela Costa St. Salcedo Village, Makati City 1227 Philippines

Manila Operation Center is located in Metro Manila area ─ Makati downtown. Makati is the economic and cultural center of the Philippines, and the convenient transportation.

Malaysia

Suite No.30.01, Level 30. Johor Bahru City Square Office Tower 106-108.Jalan Wong Ah Fook. 80000 Johor Bahru,Malaysia

Johor Bahru Operation Center is located in Johor Bahru, Malaysia City Square Office Tower. It is a combination of shopping centers and commercial office building integrated. Johor Bahru is the second largest city in Malaysia, Singapore and neighboring countries across the Straits of Johor; It will only takes 20 minutes from Johor-Singapore Causeway to Singapore.

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Recruitment
SA Operation Center
Recruitment@ph.telexpress.com
Southeast Asia Business Contact
Rachel Hsu
+886-2-6631-5124
Rachel.Hsu@telexpress.com